Color Spot Nurseries is a world class horticultural company that has been a leader in the wholesale production of color and ornamental plants for over 25 years. We are currently seeking a customer service / distribution clerk to join our team!
Summary To ensure customer satisfaction. To keep drivers informed. To maintain all distribution paperwork in order and in compliance with state and federal regulations. Responsible for processing all of the paperwork involved in the next days deliveries, and for ensuring that all of the delivery paperwork is being returned and processed on a daily basis
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Answer all customer questions regarding orders past, present or future
Serve as the contact person for Color Spot customers.
Receive, organize, and process customer orders, walk-ins and additions.
Communicate to customer product variances, order status, and product availability.
Provide a routing schedule to the sales staff
Answer all driver questions
Ensure all driver routes are complete and comply with customer delivery guidelines
Processes all of the paperwork for the followings days driver deliveries:
Makes all selection changes from the selection pages
Makes all assembly changes from the load copies
Prints the cleaned load copies
Assembles the driver packets and puts them in the driver room
Processes the Inventory for the following days deliveries
Processes the PGIs
Corrects the PGI error log as long as Inventory adjustments are not required
Processes all of the returns
Inputs the returns into SAP from the current days deliveries
Makes the movements of returns to the field from the previous day as directed
Compiles the return information in the Excel spreadsheet
Fills in the audit sheet to compare that the returns be entered are the returns that came on the truck and are the same as the items that were taken off the deliveries for the day
Processes all of the paperwork coming in from the current days deliveries:
Checks that all of the delivery receipts have been returned for the day
Checks for any orders that were refused
Notes that the number of flats taken off the delivery receipts are the flats that are noted returned on the drop sheet
Adds up the totals of all columns on the drop sheets
Ensures that all of the distribution paperwork is filed
Receive all driver paperwork, check to ensure all has returned and is complete, file and send to corporate
Qualifications -Required
Must have excellent verbal and written communications skills.
Must be Bilingual English and Spanish.
Must have basic computer skills, especially Microsoft Office Programs.
Must be organized, detail-oriented with excellent time management skills.
Must have some previous inventory or warehouse experience.
Must possess basic math skills, including calculation for unit conversions.
Must possess a strong desire to improve processes.
Preferred skills but not required
SAP computer software experience.
Nursery experience.
Interested candidates please email resume
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It is ok to contact this poster with commercial interests.
Tags: Customer Service / Distribution Clerk (Carson)
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