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United States / Los Angeles / Jobs / Software / QA / DBA
Post# A219409

Programmer/Analyst (Virtual Office)

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NGHN, a managed services organization for Planned Parenthood member affiliates, is seeking a Programmer Analyst to join its team. This is a virtual position reporting to the CEO of NGHN.  


 


MUST-HAVE REQUIREMENTS:  



  • Bachelors in Computer Science / Management Information Systems or equivalent



  • Healthcare experience required



  • Experience with SQL Server and SQL Server Reporting Services; Crystal reporting experience desireable



  • Able to work virtually full-time



 


Essential Functions:
The purpose of this position is to Develop, implement, maintain and support systems to facilitate reporting and informational needs of NGHN and participating organizations. This position also includes, but is not limited to:




  • Develop, implement and maintain information warehouse capability for NGHN and its participating organizations



  • Develop quality standards and processes to ensure ongoing compliance of participating organizations with the NGHN Frameworks



  • Facilitate accurate data collection and reporting in timely manner through analysis, design, development (software based tools), testing, training and rollout



  • Provide user support in using Quality Information Warehouse



  • Develop, implement and maintain reports in the areas of compliance, quality assurance, operational, management and benchmarking



  • Develop and maintain documentation



  • Develop ad-hoc reports and analysis based on requests



  • Work with staff at participating organizations to implement and update local databases and process necessary to populate information warehouse



  • Provide support and administration of reporting system



  • Assist participating organizations with effective use of all reports 



 


Requirements:
To perform this job successfully, an individual must be able to perform both business and technical analysis and develop an appropriate solution. Requirements also include the following:



  • The successful candidate will have excellent communication, listening, and problem solving skills



  • Advanced ability to understand issues, discuss possible solutions, and then communicate the agreed-upon solution



  • to understand issues, discuss possible solutions, and then communicate the agreed-upon solution



  • In-depth understanding of database design, quality analysis and report development



  • Effective time management and priority management



  • Data warehouse and report creation experience in healthcare utilizing both custom developed solutions and off-the-shelf reporting and business intelligence tools are required



  • Ability to multi-task and handle changing priorities



  • Basic understanding of MS Server operating systems, MS SQL Server administration and web servers



  • Ability to effectively handle stress and difficult customer interaction situations



  • Delivery of simultaneous IT and other projects on time and under budget, meeting expectations of customers 



 


Education and Experience:




  • Bachelors in Computer Science / Management Information Systems or equivalent



  • Extensive report development experience using SQL Server, SQL Server Reporting Services, Crystal Reports, or equivalent



  • Three or more years' experience using Structured Query Language, including development of stored procedures, experience aggregating data from geographically dispersed systems, and basic database administration



  • Three or more years' experience supporting end users in a virtual environment



  • Three or more years' experience supporting both technical and non-technical end users; demonstrated commitment to outstanding customer service



  • Experience with data warehouses highly desirable



  • Experience with NextGen EPM and/or EMR highly desirable



  • Experience developing business applications / tools in MS Windows environment, especially .NET and ASP, desirable



  • Experience with creating business requirements, technical specifications and process / data flow diagrams



  • Experience in supporting users with different levels of sophistication and physical locations



  • Experience in supporting electronic medical record, practice management and financial systems 



  • Healthcare experience required



  • Non-profit experience strongly preferred 



Qualified candidates should apply online at: https://plannedparenthoodext.hire.com/index.html


 


NGHN is a not-for profit management services organization offering services that enable its members to adopt and utilize practice management and electronic health record (EHR) systems in order to improve clinic operations and meet quality care standards. Current NGHN customers include Planned Parenthood affiliates in California, Washington, Oregon and Massachusetts. In addition to competitive salaries, NGHN employees receive medical, dental, vision, and life insurance benefits. Other benefits include 403B and a Section 125 Cafeteria Plan. NGHN is an Equal Employment Opportunity and Affirmative Action employer.



 





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Tags: Programmer/Analyst (Virtual Office)
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