1 year position
Corporate Desktop Support MAC and PC
Work independently, interpersonal, analytical, organizational, customer service, administrative, ecellent communication skills and problem solving skills
Strong Customer relations required
Essential Job Functions and Responsibilities:
• Database, hardware & software installation, maintenance and administration on all platforms, including all related peripherals.
• Install and maintain new desktop systems, hardware and software, support systems including Apple, Macbook, MacPro and/or PCs, HP and Dell desktops and laptops.
• Respond to and act as a liaison between the internal customer and other I.T. departments with regard to staff and application changes, acquisition requests and system problems.
• Coordinate and complete special projects as assigned within specifications and schedule.
• Enforce desktop standard policies regarding computer hardware and software operations.
• Ensure and maintain all computers are up-to-date with SOX requirements and security patches.
Required Knowledge, Skills, and Abilities:
Comprehensive knowledge of cross platform environments. Support systems including Macs and/or PCs utilizing System Windows XP, OSX, TCP/IP, MS Office, Exchange e-mail, Wireless e-mail devices and/or other proprietary software. Knowledge of Vista a plus.
PC, Mac and peripherals hardware and software troubleshooting experience. Windows, Microsoft applications and networking essentials.
Active Directory (i.e. account creation and permissions).
Understand and analyze graphic design applications (i.e. Adobe InDesign, Photoshop, etc.).
Filemaker Pro, Adobe products, development tools and application support a plus.
Knowledge of scanning for color printing, experience with pre-press environments a plus.
Up to 25% Travel required.
Preferred Education:
* A.A. or A.S. in Business, Computer Science or related field.
*7 years experience in a related field.
* MCSE certification desirable
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It is ok to contact this poster with commercial interests.
Tags: Technical Analyst Remote office (LA)
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